> ## Documentation Index
> Fetch the complete documentation index at: https://help.tiretutor.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing alert sounds

> Find the notification sound setting and understand where your choice applies.

Use this setting to choose what you hear when a notification arrives. Muting the sound does not hide visual notifications.

| Option | What you hear |
| - | - |
| **Engine** | Engine rev sound (default) |
| **Standard** | Quick notification chime |
| **Mute** | No sound |

## Choose an alert sound

**When:** You want to change the sound that plays for CRM notifications.

<Steps>
  <Step title="Open the notification settings">
    Open [**Settings → Account → Notifications**](https://dealers.tiretutor.com/settings/account/notifications).
  </Step>

  <Step title="Choose a sound">
    Under **Notification Sound**, select **Engine** or **Standard**.

    <Frame caption="The Notifications settings page. Engine is the default.">
      <img src="https://mintcdn.com/tiretutor/8R1EZBsfKACfAbHK/images/crm-notifications/notifications-settings-desktop.png?fit=max&auto=format&n=8R1EZBsfKACfAbHK&q=85&s=a4feb1ebc3e40f5a96d518d534e19c90" alt="Notifications settings page with three radio options under Notification Sound: Engine, Standard and Mute. The Engine option, labeled Engine rev sound (default), has the filled radio." width="1440" height="778" data-path="images/crm-notifications/notifications-settings-desktop.png" />
    </Frame>
  </Step>
</Steps>

Your selection saves immediately. There is no **Save** button. TireTutor plays the sound once as a preview.

<Check>
  The option you selected stays marked, and the sound plays once.
</Check>

## Mute alert sounds

**When:** You want visual notifications without notification audio.

<Steps>
  <Step title="Open the notification settings">
    Open [**Settings → Account → Notifications**](https://dealers.tiretutor.com/settings/account/notifications).
  </Step>

  <Step title="Select Mute">
    Under **Notification Sound**, select **Mute**.
  </Step>
</Steps>

<Check>
  **Mute** stays marked. Badges, messages, tab-title alerts, and browser notifications still appear.
</Check>

## Where the setting applies

Your choice applies to this browser profile, not to your user account. Anyone who signs in through the same browser profile hears the sound you chose. It stays the same when you switch shops or accounts in that browser.

Choose the setting again on another device or in another browser profile. To change it back, select another option on the same page.

## If you do not hear a sound

* Check that **Notification Sound** is **Engine** or **Standard**.
* Check that your device volume is on.
* Check that your browser allows TireTutor to play audio.
* Select the page once after you open CRM. TireTutor prepares the sound on your first click, tap, or key press.

## If a browser notification does not appear

Open your browser's site permissions. Confirm that your browser allows notifications for TireTutor. TireTutor shows no warning of its own when your browser blocks them.

## Where to go next

<Columns cols={2}>
  <Card title="How it works" icon="bell" href="/dealers/crm-notifications/how-it-works">
    Learn what the Sales and Leads badges count.
  </Card>

  <Card title="Dealer CRM" icon="bars" href="/dealers/crm/customizing-the-menu">
    Arrange and hide the top-level items in your sidebar.
  </Card>
</Columns>