> ## Documentation Index
> Fetch the complete documentation index at: https://help.tiretutor.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Performing an inspection

> Rate items, read the tire placard with your camera, and let AI draft the summary and services.

This page holds recipes for the work you do on a vehicle. For your first run-through end to end, start with [getting started](/dealers/dvi/getting-started). To understand what the AI is doing and where its prices come from, see [how it works](/dealers/dvi/how-it-works).

<Warning>
  The prices AI suggests are national-average estimates, not your prices. Check every one before you send the report. See [Set your own prices](#set-your-own-prices).
</Warning>

## Rate an item

**When:** You're working through the vehicle.

Every item takes one of four ratings:

| Rating        | Means                          |
| ------------- | ------------------------------ |
| **OK**        | Good condition, nothing needed |
| **Suggested** | Worth attention soon           |
| **Required**  | Needs attention now            |
| **Pending**   | Not inspected yet              |

Add a measurement where you have one, like tread depth or pad thickness. Add a note in plain language — the customer reads it.

<Tip>
  Only items you rate **Required** or **Suggested** are sent to the AI when it drafts services. Items left **Pending** are ignored.
</Tip>

## Read the tire placard with your camera

**When:** You want the vehicle's factory tire sizes and pressures without typing them.

The placard is the sticker in the driver's door jamb. Open the **Interior** section and find the **Tire Placard** item.

<Steps>
  <Step title="Tap the camera icon and photograph the placard">
    Get the whole sticker in frame and keep it in focus. The label reads **Take Photo**, or **Retake Photo** if you're replacing one.
  </Step>

  <Step title="Wait for Analyzing placard">
    A confidence chip appears when it finishes, reading **Extracted** with a percentage.
  </Step>

  <Step title="Check what it read">
    You'll see front, rear, and spare sizes and pressures, plus GVWR. An alert reminds you to **Verify extracted data**.
  </Step>

  <Step title="Correct anything wrong, then tap Done Editing">
    Editing gives you **Front Size**, **Front PSI**, **Rear Size**, **Rear PSI**, **Spare Size**, and **Spare PSI**.
  </Step>
</Steps>

<Check>
  The sizes match the sticker you photographed. Once you've edited a field, the reading is marked as verified by you rather than by the camera.
</Check>

<Warning>
  Always check the extracted values against the sticker. A photo read at 80% confidence is still a guess, and tire sizes drive everything downstream. Use the notes field for oddities — staggered fitment, or a missing placard.
</Warning>

## Open the review panel

**When:** You've finished rating items and you're ready to draft what the customer sees.

Everything AI does — the summary, the service list, and sending — happens in one panel, and you open it with **Review & Send Report** at the bottom of the form.

<Steps>
  <Step title="Fill in mileage and customer name first">
    The button checks for both and won't continue without them.
  </Step>

  <Step title="Tap Review & Send Report">
    If you haven't recorded a walkthrough video, you'll be asked **Add a Walkthrough Video?** first. Choose **Record Video**, or **Continue Without Video** to move on.
  </Step>
</Steps>

<Check>
  The **AI Inspection Report** panel opens, showing **Inspection Summary** and **Service Recommendations**. You do the next three tasks here, then tap **Send Report** at the bottom of the same panel.
</Check>

## Generate the customer summary

**When:** The review panel is open.

<Steps>
  <Step title="Find Inspection Summary">
    The empty state reads "Generate a customer-ready summary, or write your own."
  </Step>

  <Step title="Tap Generate AI Summary">
    It shows **Analyzing inspection data...** while it works.
  </Step>

  <Step title="Read it before you accept it">
    You get a plain-language summary organised by how urgent each finding is.
  </Step>

  <Step title="Edit anything you'd say differently">
    The summary is fully editable. Your edits show an **Edited** badge.
  </Step>
</Steps>

<Check>
  The summary matches what you actually found, and nothing in it would surprise you if the customer read it back to you.
</Check>

<Note>
  A summary is optional. Tap **Send Report** without one and DVI asks whether you'd like to generate it first — you can go ahead regardless. The summary is the part most customers actually read, so it's worth the minute.
</Note>

Once you're in edit mode, an **AI** dropdown offers two more options:

| Option             | Does                                          |
| ------------------ | --------------------------------------------- |
| **Refine with AI** | Adds missing insights, keeping what you wrote |
| **Regenerate**     | Replaces your text with a fresh draft         |

**Regenerate** asks to confirm, because it discards your current text. There's an **Undo** if you change your mind.

## Generate suggested services

**When:** The review panel is open.

Services usually draft themselves the first time the panel opens, as long as you've rated something **Required** or **Suggested**. To do it yourself, tap **Auto-Generate Services** under **Service Recommendations**.

You'll get up to six services, each with a name, a short explanation for the customer, and a price. The **AI** dropdown also offers:

| Option                  | Does                                                   |
| ----------------------- | ------------------------------------------------------ |
| **Regenerate Services** | Drafts the whole list again                            |
| **Add Maintenance**     | Adds items due from the vehicle's maintenance schedule |

<Check>
  Every **auto-generated** service traces back to something you rated. If one appears that you didn't find, remove it. Items you pull in with **Add Maintenance** come from the vehicle's service schedule instead, so they won't match a rating.
</Check>

## Set your own prices

**When:** Always, before you send the report.

This is the step to never skip. The AI prices services from **US national averages**, because it has no access to your labour rate or your parts cost. Those numbers are a starting point, not a quote.

<Steps>
  <Step title="Open each service and look at the price">
    Each service has an **Exact** / **Est.** toggle beside its price.
  </Step>

  <Step title="Choose Exact when you know the price">
    Enter your single price. The customer sees that figure.
  </Step>

  <Step title="Choose Est. when the cost depends on what you find">
    Enter a low and a high. The customer sees **Up to** the high figure, and approves that as a maximum.
  </Step>

  <Step title="Work through every service before sending">
    There's no shop-wide price list, so this happens per inspection.
  </Step>
</Steps>

<Check>
  Every price is one you'd stand behind on the phone. In the review panel, the service list header reads **Total** when all prices are exact, or **Est. Total** with a range when any are estimates.
</Check>

<Note>
  The customer's approval confirmation uses different wording for the same idea — **Total Authorized** when every price is exact, **Max Authorized** when any is an estimate. Same numbers, different screen.
</Note>

<Warning>
  A customer who approves an estimate is authorising up to the high figure. If your real cost lands above it, you need a new approval — so set the high end where you can actually finish the work.
</Warning>

Once a customer approves or declines a service, its price locks and can't be edited.

## Add a service the AI missed

**When:** You know the vehicle needs work the AI didn't draft.

Tap **Add Service**, then enter the name, the explanation for the customer, and your price. Services you add yourself default to an exact price rather than an estimate, since you already know what you charge.

## Where to go next

<Columns cols={2}>
  <Card title="How it works" icon="gear" href="/dealers/dvi/how-it-works">
    What the AI reads, and why its prices are national averages.
  </Card>

  <Card title="Managing notifications" icon="envelope" href="/dealers/dvi/managing-notifications">
    Change who hears about inspections and approvals.
  </Card>
</Columns>