> ## Documentation Index
> Fetch the complete documentation index at: https://help.tiretutor.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Moving your email to Google Workspace

> Copy every old mailbox into Google Workspace with Google's Data import tool, then copy the last messages after you switch.

This page covers the copy into Google Workspace. Do the steps in [Get ready](/dealers/email-transfer/managing-email-transfer#get-ready) first.

<Note>
  **Educational guidance.** TireTutor does not host email. These steps use the import tool that comes with Google Workspace.
</Note>

## Copy your mailboxes into Google Workspace

You need an administrator account for your Google Workspace.

<Steps>
  <Step title="Open the import tool">
    In the Google Admin console, go to **Menu › Data › Data import & export › Data import**.
  </Step>

  <Step title="Choose IMAP">
    For IMAP, click **Import**. The **Import data from IMAP** page opens.
  </Step>

  <Step title="Enter your old email server">
    Enter your old IMAP server name in **IMAP server**.
  </Step>

  <Step title="Test the connection">
    Click **Test connection**. The server shows **Connected**.
  </Step>

  <Step title="Fill in a mailbox">
    Fill in **IMAP email address**, **IMAP password** and **Workspace email address**.
  </Step>

  <Step title="Add the mailbox">
    Click **Add**. The mailbox appears in the list. Repeat the last two steps for each mailbox.
  </Step>

  <Step title="Check the settings">
    Under Step 3, click **Edit settings**. Check that the settings do not exclude a folder you need.
  </Step>

  <Step title="Start the copy">
    Click **Start import**. The status report shows **In progress**.
  </Step>
</Steps>

<Frame caption="Step 1 with an old email server entered. Test connection is below the field. The server name is an example.">
  <img src="https://mintcdn.com/tiretutor/xKeAYLR_0Uaajde2/images/email-transfer/google-admin-imap-connect-desktop.png?fit=max&auto=format&n=xKeAYLR_0Uaajde2&q=85&s=72ad20927f4636e2602d57e7c6cc2261" alt="The Google Admin page Import data from IMAP, at Step 1. The IMAP server field holds mail.example.com, and the Test connection button is below it." width="1440" height="638" data-path="images/email-transfer/google-admin-imap-connect-desktop.png" />
</Frame>

<Frame caption="The server shows Connected. One mailbox is filled in, and Add is active. The addresses are examples.">
  <img src="https://mintcdn.com/tiretutor/xKeAYLR_0Uaajde2/images/email-transfer/google-admin-imap-add-user-desktop.png?fit=max&auto=format&n=xKeAYLR_0Uaajde2&q=85&s=55c424826b4be5848197271ebfbf9623" alt="Step 2 of Import data from IMAP. The server reads Connected. One mailbox has its IMAP email address, IMAP password and Workspace email address, above the Add button." width="1440" height="638" data-path="images/email-transfer/google-admin-imap-add-user-desktop.png" />
</Frame>

<Frame caption="One mailbox is in the list. Step 3 shows the email start date. Start import is active.">
  <img src="https://mintcdn.com/tiretutor/xKeAYLR_0Uaajde2/images/email-transfer/google-admin-imap-ready-to-start-desktop.png?fit=max&auto=format&n=xKeAYLR_0Uaajde2&q=85&s=6ca5a5579bd477b3598cd47d1003f8de" alt="The list of added mailboxes holds one example address. Below are Step 3 with the email start date, and the status report with Start import." width="1440" height="638" data-path="images/email-transfer/google-admin-imap-ready-to-start-desktop.png" />
</Frame>

## Add more than 20 mailboxes

The form takes up to 20 mailboxes at a time. For more, click **Upload CSV** and upload a CSV file with three columns: `Source ImapUser`, `Source ImapPassword` and `TargetGUser`.

## Check the copy's progress

The status report updates every 10 seconds. The **Successful** count shows how many items have copied, and **Failed** shows how many did not. **Stop import** ends the copy.

Large mailboxes take hours or days. Your team keeps using email as usual while it copies.

<Frame caption="The import has just started. The counts rise as mail copies.">
  <img src="https://mintcdn.com/tiretutor/xKeAYLR_0Uaajde2/images/email-transfer/google-admin-imap-in-progress-desktop.png?fit=max&auto=format&n=xKeAYLR_0Uaajde2&q=85&s=35e8a275bf1781f25ba09e6c7f6d8bbf" alt="The Data import status report marked In progress, with Successful, Skipped, Warning and Failed counts, a Data import summary, and the Stop import button." width="1440" height="638" data-path="images/email-transfer/google-admin-imap-in-progress-desktop.png" />
</Frame>

When the first copy finishes, switch your email. See [Switch your email to the new provider](/dealers/email-transfer/managing-email-transfer#switch-your-email-to-the-new-provider).

## Copy the last messages after you switch

After you switch your mail records, run a delta import from the same import page. It copies the email that reached your old mailboxes during the change.

## If it doesn't work

| Problem | What to do |
| - | - |
| **Test connection** fails | Check the IMAP server name with your old provider |
| One mailbox will not sign in | Sign in to your old webmail with that address and password. Fix the password, then add the mailbox again |
| A folder is missing after the copy | Check **Edit settings** for an excluded folder. Then run the copy again for that mailbox |


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.