> ## Documentation Index
> Fetch the complete documentation index at: https://help.tiretutor.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Assigning staff to a work order

> Assign a service writer and a technician to a work order, and keep both names on the order header.

The order header keeps the assigned employees visible while you work.

## Assign staff

Anyone who opens the work order from its own shop can assign staff. An order opened from another shop is view-only. A warning shows the shop to switch to, with a **Switch** button. Both pickers list active employees assigned to the work order's shop.

<Steps>
  <Step title="Open the work order">
    Open the work order that needs staff assignments.
  </Step>

  <Step title="Open Staff">
    Find **Staff** on the order header.

    <Frame caption="The Staff section of the order header with a service writer assigned and the technician still empty.">
      <img src="https://mintcdn.com/tiretutor/8R1EZBsfKACfAbHK/images/pos/staff-pickers-desktop.png?fit=max&auto=format&n=8R1EZBsfKACfAbHK&q=85&s=5a51b629f23f4bfdcb8b6b4cc129cf5f" alt="Order header with Timeline on the left and Staff on the right. The Service Writer row shows the name Demo Writer. The Technician row shows an Assign Tech control." width="1960" height="264" data-path="images/pos/staff-pickers-desktop.png" />
    </Frame>
  </Step>

  <Step title="Open the writer picker">
    Under **Service Writer:**, select **Assign Writer**.
  </Step>

  <Step title="Select the service writer">
    Choose one employee from the list.
  </Step>

  <Step title="Open the technician picker">
    Under **Technician:**, select **Assign Tech**.
  </Step>

  <Step title="Select the technician">
    Choose one employee from the list.
  </Step>
</Steps>

<Check>
  The selected names appear beside **Service Writer:** and **Technician:** in **Staff**.
</Check>

The printed work order shows the assigned writer on the **Service Writer:** line.

## Where to go next

<Columns cols={2}>
  <Card title="Adding a vehicle" icon="car" href="/dealers/pos/adding-a-vehicle">
    Add the vehicle details to a work order or estimate.
  </Card>

  <Card title="Voiding a work order" icon="ban" href="/dealers/pos/voiding-work-orders">
    Keep an unpaid order on file without leaving it active.
  </Card>
</Columns>
