> ## Documentation Index
> Fetch the complete documentation index at: https://help.tiretutor.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Getting started

> Ask Tutor, your AI business coach, your first question from your TireTutor home page, and rate the answer.

<Note>
  Tutor answers from your own TireTutor data, so it needs a signed-in account
  at your dealership. It answers only for the stores your account can see.
</Note>

<video controls title="Asking Tutor on your TireTutor home page, rating an answer, and opening Tutor from any page" className="w-full aspect-video rounded-xl" src="https://media.tiretutor.ai/public/tutor/tutor-home-walkthrough-shipped-home-desktop.5342516dff.mp4">
  Your browser can't play this video. The written steps below cover the same flow.
</video>

The video starts on the home page. Before each step, it outlines the button
and shows the path, for example "Home → Recent". The written steps below
cover the same flow.

## Your home page

Your TireTutor home page is Tutor. It has one column:

* **The question box.** Type your own question here.
* **Starter questions** under it, in two rows. The first row asks about your
  numbers. The second row, the questions that start with "How do I", asks
  how to do something in TireTutor.
* **A card about the AI Phone Agent**, under the starter questions. It shows
  your call numbers when you have the Phone Agent, or an offer to add it.
* **Your shop at a glance**, as small cards further down. A card shows how
  many Tutor questions you have left today.
* **Talk to our team**, at the bottom of the page.

On a computer, the left menu folds away on the home page, to give Tutor the
room. To open it there, select the menu button at the top left. The menu
comes back when you go to another page.

<Frame caption="Your home page: the question box, the starter questions, and Your shop at a glance under them.">
  <img src="https://mintcdn.com/tiretutor/wHrig6QHpYymEzU-/images/tutor/tutor-home-empty-desktop.png?fit=max&auto=format&n=wHrig6QHpYymEzU-&q=85&s=f44632c9c8f4c06c7ae13f58c78b9e67" alt="The TireTutor home page with Tutor. A greeting, the question box with the dealership and All stores button, a row of three starter questions about the store's numbers, a row of three How do I starter questions, the AI Phone Agent card, and a card with the Tutor questions left today." width="2880" height="1800" data-path="images/tutor/tutor-home-empty-desktop.png" />
</Frame>

## Ask your first question

<Steps>
  <Step title="Sign in">
    Sign in to your TireTutor dashboard. Your home page is Tutor.
  </Step>

  <Step title="Pick a starter question or type your own">
    Select a starter question, and Tutor asks it at once. Or type your
    question in the question box, then select the arrow button (**Ask**).
  </Step>

  <Step title="Watch the answer arrive">
    A short line shows what Tutor is doing. Then the answer appears.
  </Step>

  <Step title="Read the answer">
    A numbers answer gives the numbers for the dates you asked about. A
    "how do I…" answer gives the steps. Under the steps, each **Help ·** link
    opens the help page that Tutor used.
  </Step>

  <Step title="Ask a follow-up">
    Type the next question in the same chat, for example "and last month?".
    Tutor reads its earlier answers.
  </Step>

  <Step title="Rate the answer">
    Under the answer, select thumbs up when it is right. Select thumbs down
    when it is wrong.
  </Step>
</Steps>

<Frame caption="An earlier how-to answer, opened again from Recent, with its Help links and the thumbs. Opening an earlier chat asks no new question.">
  <img src="https://mintcdn.com/tiretutor/wHrig6QHpYymEzU-/images/tutor/tutor-home-answer-desktop.png?fit=max&auto=format&n=wHrig6QHpYymEzU-&q=85&s=338fb309acdf008c77652045c5679e52" alt="Tutor's answer to How do I add an employee. Under the steps are three Help links to Managing your team, then thumbs up and thumbs down, and the line with the questions left today under the question box." width="2880" height="1800" data-path="images/tutor/tutor-home-answer-desktop.png" />
</Frame>

Your dealership gets 30 questions a day, and a starter question counts as
one. During a chat, a line under the question box reads "N of 30 questions
left today".

## Open Tutor from another page

Use one of these:

* In the top bar, select **Tutor**.
* In the top bar, select **Help**.
* At the bottom right of the page, select the round sparkle button
  (**Ask Tutor**).

Tutor opens on the right side of your page. It shows suggested questions
and its own question box. To read an earlier chat there, select the clock
icon (**Your chats**) at the top of the panel.

<Frame caption="The Tutor panel beside the Tire Quotes page, with an earlier chat opened from Your chats.">
  <img src="https://mintcdn.com/tiretutor/wHrig6QHpYymEzU-/images/tutor/tutor-panel-help-opens-desktop.png?fit=max&auto=format&n=wHrig6QHpYymEzU-&q=85&s=0fb558b4066f6a1114a21a293acf7968" alt="The Tire Quotes page with the Tutor panel open on the right. The panel shows a chat about adding an employee, the question box, and Talk to our team." width="2880" height="1800" data-path="images/tutor/tutor-panel-help-opens-desktop.png" />
</Frame>

On your home page, **Help** puts the cursor in the question box. A note
above the box reads **Need help? Ask Tutor here.** It also has links to
**Browse the help centre** and **Contact support**.

## Use Tutor on your phone

On a phone, your home page shows the question box first. The starter
questions and **Your shop at a glance** are under it.

<Steps>
  <Step title="Open your home page">
    Sign in to your TireTutor dashboard on your phone.
  </Step>

  <Step title="Ask">
    Tap a starter question, and Tutor asks it at once. Or type your own
    question.
  </Step>

  <Step title="Send a typed question">
    Tap the arrow button (**Ask**).
  </Step>
</Steps>

On any other page, tap the sparkle icon (**Tutor**) in the top bar. Tutor
opens full screen.

## Pick the stores Tutor answers for

The button by the question box shows your dealership and **All stores**. To
ask about one store:

1. In the store menu at the top left, pick the store.
2. Select the button by the question box.
3. Select **\<your store> only**.

A new chat starts each time you change it.

## Find an earlier chat

1. On your home page, select **Recent**. Your earlier chats open.
2. Select a chat. It opens again, with its answers.

To start over, select **New**. No one else at your dealership sees your
chats.

## Ask a better question

* **Name the dates.** "Last week", "this month", "May to September".
* **Name the number.** Work orders, revenue, average ticket, gross profit.
* **Ask one thing at a time.** Then follow up in the same chat.

These questions work well:

* "How many work orders did we close this week?"
* "Which tire brands sold best last month?"
* "Which customers haven't been back in 6 months?"
* "How do I send an estimate by text?"

## When an answer looks wrong

Tutor is in beta and can get things wrong. Check an important number the
way you check a report.

1. Under the answer, select thumbs down.
2. Pick what is wrong, for example **Numbers look wrong** or **Wrong
   dates**.
3. Add a note if you want to.
4. Select **Send**.

<Frame caption="After thumbs down, pick what was wrong, add a note, and select Send.">
  <img src="https://mintcdn.com/tiretutor/wHrig6QHpYymEzU-/images/tutor/tutor-feedback-reasons-desktop.png?fit=max&auto=format&n=wHrig6QHpYymEzU-&q=85&s=b6d15e26913ce5c6d3e99ad4efc6af84" alt="Thumbs down selected under an answer. Tutor asks What was wrong, with the choices Numbers look wrong, Used the wrong data, Wrong dates, Out of date and Other, a note box, and Cancel and Send buttons." width="2880" height="1800" data-path="images/tutor/tutor-feedback-reasons-desktop.png" />
</Frame>

## Talk to a person

1. At the bottom of Tutor, select **Talk to our team**.
2. In **Contact support**, pick one:
   * **Call**, with our support number.
   * **Send us a message**. Our contact form opens.
   * **Browse the help centre**.

<Frame caption="Talk to our team opens Contact support.">
  <img src="https://mintcdn.com/tiretutor/wHrig6QHpYymEzU-/images/tutor/tutor-contact-support-desktop.png?fit=max&auto=format&n=wHrig6QHpYymEzU-&q=85&s=4216934f7ddb1fbe3fbc88a37a34ad26" alt="The Contact support dialog over the home page, with Call, Send us a message, Browse the help centre, and Close." width="2880" height="1800" data-path="images/tutor/tutor-contact-support-desktop.png" />
</Frame>

## If it doesn't work

* **Your home page has no Tutor question box.** Reload the page with
  Ctrl+Shift+R, or Cmd+Shift+R on a Mac. If the box is still missing,
  contact support.
* **Tutor says "You've used all of today's questions."** Everyone at your
  dealership shares 30 questions a day. The count resets overnight
  (midnight Central time). Tutor shows that time in your own time zone.
  To ask more today, select **Talk to our team**.
* **Tutor says "Tutor couldn't answer that. Try again."** Try once more.
  If it fails again, select **Talk to our team**.
* **Tutor can't tell you which suppliers have a tire.** Open **Products** ›
  **Tire Catalog**, pick the tire, and look at its **Wholesaler
  Availability** section.


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