> ## Documentation Index
> Fetch the complete documentation index at: https://help.tiretutor.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing shop details

> Keep your website's phone number, hours, services, service areas, team profiles, tire brands, blog posts, and frequently asked questions accurate.

Both **Site Manager** and **Editor** can manage these records for their assigned site.
Use **Site** to identify your shop's records.
Contact support if you cannot find the record you need.

<Warning>
  Saving changes the content your live website uses. Review each change before saving.
</Warning>

## Update your shop's phone number or hours

**When:** The phone number or opening hours on your website are out of date.

**Locations** controls the contact details your website shows. It does not change the details in your shop management system.

<Steps>
  <Step title="Open Locations">Select **Locations** in the sidebar.</Step>
  <Step title="Open your shop's location">Its **Site** field identifies the website.</Step>
  <Step title="Select General">This tab holds the phone number fields.</Step>
  <Step title="Update Phone Number (Display)">Enter the number as customers read it, such as “(617) 555-0142”.</Step>
  <Step title="Update Phone Number (Link)">Enter the same number in the form the description shows, such as “+16175550142”.</Step>
  <Step title="Select Working Hours">This tab holds one field for each day of the week.</Step>
  <Step title="Update each day's hours">Enter a range such as “8:00 AM - 5:00 PM”, or “Closed”.</Step>
  <Step title="Save the location">Select **Save**.</Step>
  <Step title="Check the contact details on your website">The phone number must dial correctly from a phone.</Step>
</Steps>

The **Address** tab holds the street address. If the address on your website is wrong, contact support.

## Update a service

**When:** A service description needs to match the work your shop offers.

**Services** controls website copy. It does not change services in your shop management system, estimates, or scheduler.

<Steps>
  <Step title="Open Services">Select **Services** in the sidebar.</Step>
  <Step title="Open the service for your site">Its **Site** field identifies the website.</Step>
  <Step title="Select General">This tab holds the name and listing details.</Step>
  <Step title="Update Card Description">Describe the service customers see in the website listing.</Step>
  <Step title="Select Detail Page">This tab holds the service page's text.</Step>
  <Step title="Update Page Heading (H1)">Use a clear service name.</Step>
  <Step title="Update Page Paragraph">Summarize the service your shop offers.</Step>
  <Step title="Update Page Content">Explain the service in terms your customers use.</Step>
  <Step title="Save the service">Select **Save**.</Step>
  <Step title="Check the live service page">Its text must match what your shop offers.</Step>
</Steps>

For a change outside website content, contact support.

## Review service areas

**When:** The website lists a place your shop does not serve.

<Warning>
  Deleting a service area also deletes its version history. Review the selected record before confirming deletion.
</Warning>

<Steps>
  <Step title="Open Service Areas">Select **Service Areas** in the sidebar.</Step>
  <Step title="Open an area for your site">**Service Area Name** identifies the place, such as Watertown.</Step>
  <Step title="Review the area">Check that the place belongs in your shop's service area.</Step>
  <Step title="Select Delete for an inaccurate area">The deletion dialog identifies the selected record.</Step>
  <Step title="Confirm the deletion">Confirm only when the dialog names the area you want to remove.</Step>
  <Step title="Check the service areas on your website">The inaccurate place must be absent.</Step>
</Steps>

## Add a team member

**When:** Your website has a Meet the Team page that needs another profile.

<Steps>
  <Step title="Open Team Members">Select **Team Members** in the sidebar.</Step>
  <Step title="Start a profile">Select **Create New**.</Step>
  <Step title="Select your shop in Site">The profile belongs to this website.</Step>
  <Step title="Enter Full Name">Use the name the person uses with customers.</Step>
  <Step title="Enter Job Title">For example, use “Service Manager”.</Step>
  <Step title="Enter Summary">Write a short bio about the person's work at your shop.</Step>
  <Step title="Add a photo in Photo">Select an existing image, or select **Create New** to upload one. A new upload needs your shop in **Site** and a short **Alt Text**.</Step>
  <Step title="Set Display Order">Lower numbers appear first.</Step>
  <Step title="Save the profile">Select **Save**.</Step>
  <Step title="Check Meet the Team on your website">The profile must show the correct name, role, and photo.</Step>
</Steps>

If your website lacks a Meet the Team page, contact support.

## Feature a tire brand

**When:** Your shop wants to highlight a brand or change the website's brand order.

<Steps>
  <Step title="Open Tire Brands">Select **Tire Brands** in the sidebar.</Step>
  <Step title="Open a brand for your site">The record's **Brand Name** identifies the brand.</Step>
  <Step title="Select General">This tab holds the brand's display settings.</Step>
  <Step title="Set Featured Brand">Turn on the checkbox to feature the brand, or turn it off to remove that emphasis.</Step>
  <Step title="Set Display Order">Lower numbers appear first. Use 1, 2, and 3 for the first three brands.</Step>
  <Step title="Save the brand">Select **Save**.</Step>
  <Step title="Check the brands on your website">The featured selection and order must match your changes.</Step>
</Steps>

## Add a blog post

**When:** You want to answer a customer question in an article.

<Steps>
  <Step title="Open Blogs">Select **Blogs** in the sidebar.</Step>
  <Step title="Start a post">Select **Create New**.</Step>
  <Step title="Select your shop in Site">The article belongs to this website.</Step>
  <Step title="Enter Blog Title under General">For example, use “When to switch from winter tires”.</Step>
  <Step title="Review Slug">The editor generates the path from **Blog Title**.</Step>
  <Step title="Enter Summary">This text appears on blog cards and listings.</Step>
  <Step title="Select Content">This tab contains the article editor.</Step>
  <Step title="Enter Blog Content">Answer the customer's question with clear, practical information.</Step>
  <Step title="Select SEO">This tab holds the required search fields.</Step>
  <Step title="Enter Meta Title">Use a clear title for search results.</Step>
  <Step title="Enter Meta Description">Summarize the article for search results.</Step>
  <Step title="Review the post">Check the facts and spelling before saving.</Step>
  <Step title="Save the post">Select **Save**.</Step>
  <Step title="Check the article on your website">The title, summary, and article must match your saved text.</Step>
</Steps>

## Add a frequently asked question

**When:** Customers need a short answer before booking or visiting your shop.

<Steps>
  <Step title="Open Faqs">Select **Faqs** in the sidebar.</Step>
  <Step title="Start a question">Select **Create New**.</Step>
  <Step title="Select your shop in Site">The answer belongs to this website.</Step>
  <Step title="Enter Question">For example, use “Do I need an appointment?”</Step>
  <Step title="Enter Answer">State your shop's policy in a short, direct answer.</Step>
  <Step title="Set Display Order">Lower numbers appear first.</Step>
  <Step title="Set Featured FAQ if needed">Turn on the checkbox to feature the answer.</Step>
  <Step title="Save the question">Select **Save**.</Step>
  <Step title="Check the answer on your website">Its wording must match your shop's policy.</Step>
</Steps>

## Where to go next

<Columns cols={2}>
  <Card title="Managing pages and menus" icon="file" href="/dealers/website/managing-pages">
    Manage the pages and menu links that lead to your content.
  </Card>

  <Card title="Reference" icon="book" href="/dealers/website/reference">
    Look up the section names, access limits, and troubleshooting answers.
  </Card>
</Columns>
