Using the dealer dashboard instead? The same page sits under B2B & Fleet Dashboard as Wholesale Orders or Online Orders.
Review and process an order
When: A dealer customer submits a new storefront order.1
Open the orders page
Select Orders.
2
Find the order
In My Orders, find the order by Date or Name. Some accounts also see Order Number.
3
Review the list summary
Compare the order’s Summary with the dealer’s request. Some accounts also see Total.
4
Open the order details
Select the order row to open its details.
5
Confirm the order information
Under Items, confirm the quantities and, if shown, the prices. Under Order Details, confirm the PO Number and Note.
6
Process the order
Move the order into your usual fulfillment process.
The order’s Order Details and Items match what you sent to fulfillment.
If Orders is missing
The Orders page is available only for supported account configurations. If you need order access for your account, contact support.Where to go next
Overview
See how the portal connects customer access, pricing, and orders.
Viewing reports
Download the wholesale report for your portal activity.