Skip to main content
This page covers the copy into Google Workspace. Do the steps in Get ready first.
Educational guidance. TireTutor does not host email. These steps use the import tool that comes with Google Workspace.

​
Copy your mailboxes into Google Workspace

You need an administrator account for your Google Workspace.
1

Open the import tool

In the Google Admin console, go to Menu › Data › Data import & export › Data import.
2

Choose IMAP

For IMAP, click Import. The Import data from IMAP page opens.
3

Enter your old email server

Enter your old IMAP server name in IMAP server.
4

Test the connection

Click Test connection. The server shows Connected.
5

Fill in a mailbox

Fill in IMAP email address, IMAP password and Workspace email address.
6

Add the mailbox

Click Add. The mailbox appears in the list. Repeat the last two steps for each mailbox.
7

Check the settings

Under Step 3, click Edit settings. Check that the settings do not exclude a folder you need.
8

Start the copy

Click Start import. The status report shows In progress.
The Google Admin page Import data from IMAP, at Step 1. The IMAP server field holds mail.example.com, and the Test connection button is below it.

Step 1 with an old email server entered. Test connection is below the field. The server name is an example.

Step 2 of Import data from IMAP. The server reads Connected. One mailbox has its IMAP email address, IMAP password and Workspace email address, above the Add button.

The server shows Connected. One mailbox is filled in, and Add is active. The addresses are examples.

The list of added mailboxes holds one example address. Below are Step 3 with the email start date, and the status report with Start import.

One mailbox is in the list. Step 3 shows the email start date. Start import is active.

​
Add more than 20 mailboxes

The form takes up to 20 mailboxes at a time. For more, click Upload CSV and upload a CSV file with three columns: Source ImapUser, Source ImapPassword and TargetGUser.

​
Check the copy’s progress

The status report updates every 10 seconds. The Successful count shows how many items have copied, and Failed shows how many did not. Stop import ends the copy. Large mailboxes take hours or days. Your team keeps using email as usual while it copies.
The Data import status report marked In progress, with Successful, Skipped, Warning and Failed counts, a Data import summary, and the Stop import button.

The import has just started. The counts rise as mail copies.

When the first copy finishes, switch your email. See Switch your email to the new provider.

​
Copy the last messages after you switch

After you switch your mail records, run a delta import from the same import page. It copies the email that reached your old mailboxes during the change.

​
If it doesn’t work

​
Still need help?

Contact support through the contact form, or call 855-400-4521.

​
Where to go next

Moving your email to a new provider

Get ready, switch your mail records, and check that it worked.

Moving your email to Microsoft 365

The copy steps for Microsoft 365, also called Office 365.

Moving your email to another provider

Use your provider’s import tool, or an email app on a computer.