Reference

CMS sections

The table lists the website sections a dealer account can edit. The guides cover the most common tasks; Job Postings and Reviews work the same way as the other records, with their own fields. Your sidebar can show a few other sections that these guides do not use. Theme and Forms are tabs inside Site Settings.

Section	Controls	Dealer access
Pages	Page destinations, types, custom content, and search descriptions	Site Manager
Navigations	Header links, footer links, and navigation action buttons	Site Manager and Editor
Page Contents	Text and images for pre-built sections	Site Manager and Editor; some layout controls require Site Manager
Site Settings	Logo, layout, colours, social links, tracking details, and form recipients	Site Manager
Media	Uploaded files and required alt text for images	Site Manager and Editor
Locations	Website location details, addresses, phone numbers, and working hours	Site Manager and Editor
Finance Options	Financing names, descriptions, logos, and application links	Site Manager and Editor
Services	Service listings and service page content	Site Manager and Editor
Service Areas	Places your shop serves and their descriptions	Site Manager and Editor
Team Members	Profiles for a Meet the Team page	Site Manager and Editor
Job Postings	Job titles, departments, locations, and descriptions	Site Manager and Editor
Tire Brands	Brand descriptions, featured brands, and display order	Site Manager and Editor
Blogs	Articles, summaries, featured posts, and search descriptions	Site Manager and Editor
Reviews	Customer review text, ratings, featured reviews, and display order	Site Manager and Editor
Faqs	Customer questions, answers, featured questions, and display order	Site Manager and Editor

For help with a manufacturer’s rebate offer on your website, contact support. For your shop’s own coupon, use a custom page.

Dealer roles

Access applies to the websites assigned to your CMS account. Contact support to request access or change your role.

Ability	Site Manager	Editor
Create, edit, or delete pages	Yes	No
Edit navigation	Yes	Yes
Edit Page Contents text and images	Yes	Yes
Change homepage Hero Variant, Widgets, or Call to Action	Yes	No
Edit Site Settings	Yes	No
Create, edit, or delete other content listed above	Yes, for assigned sites	Yes, for assigned sites
Edit shared library content without a Site	No	No
Delete the Page Contents or Site Settings record	No	No

Shared library records can appear alongside your shop’s content. Dealer accounts can read those records, but they cannot change or delete them.

Saving and version history

Item	Behaviour
Save	Saves the current record for the live website; no separate draft or publish step
Unsaved edits	No autosave
Versions	Saved history for the content sections above, except Media; up to 10 versions per record
Deleted record	Deletion also removes its versions; version history cannot bring it back
Media	No version history
Page type	One page per type for each site, including Custom
Navigation	One record per site, containing both header and footer menus
Page Contents	One record per site, with tabs for pre-built sections
New media	Site and Alt Text are required for dealer uploads

Glossary

Term	Meaning
CMS	Content management system; the editor for your website
Site	The website that owns a record
Page	A destination a customer can visit
Page Contents	Editable sections for pre-built pages
Navigation	Menu links that help customers reach pages
Header	The area at the top of the website
Footer	The area at the bottom of the website
Internal Page	A destination on your TireTutor website
External URL	An address on another website
Top Level	A header link outside a group
Group	A listed category that contains header links
Slug	The path after the website address, such as `/coupons`
Meta Title	A title search engines can use for the page
Meta Description	A summary search engines can use for the page
Hero image	A large image near the top of a page
Alt Text	A description of an image for people who cannot see it
Site Theme	The template layout
Theme colours	Background, text, section, and component colours
Hex code	A colour value such as `#000000` for black
Foreground	Text colour on its paired background
Featured Brand	A brand chosen for prominent display
Display Order	Sort order; lower numbers appear first
Service area	A town or area your shop serves
Blog	An article on your website
FAQ	A frequently asked question and its answer

Troubleshooting

Symptom	What to do
Website Editor is missing from Marketing	Contact support.
Pages or Site Settings is missing	Contact support about Site Manager access.
A new page is missing from the menu	Add its link in Navigations.
A second Custom page fails to save	Contact support. Each site allows only one page per type, including Custom.
A second navigation record fails to save	Edit the existing navigation record for your site.
Homepage text is missing from Pages	Open Page Contents → Home Page → Hero Section.
An internal page is missing from the link choices	Check the navigation record’s Site. Contact support if the page remains unavailable.
An image looks wrong	Review its crop and file size. Check the page on a phone.
An upload fails without a Site	Select your shop in Site before saving the new image.
A shared image cannot be edited	Create a new image for your Site with the replacement steps.
Your brand’s hex code is unknown	Ask your logo designer or contact support.
A saved colour looks wrong	Change the colour again in Site Settings → Theme.
A low-contrast warning appears	Adjust the paired text or background colour. The warning does not block saving.
A deleted record is missing from Versions	Contact support. Version history cannot recover a deleted record.
Website services differ from your shop’s services	Update the website copy in Services. Contact support for changes outside the website.
Service Areas lists an inaccurate place	Review the area before deleting it.
A social platform has no field	Contact support.
Job applications use the wrong inbox	Check Site Settings → Forms → Career Form → Submission Email.
A saved edit is missing from the live site	Refresh the page. Contact support if the edit remains missing.

Start here

Point of Sale

Pricing

Dealer CRM

Website

AI App Hub

Settings

Email security

CMS sections

Dealer roles

Saving and version history

Glossary

Troubleshooting

Where to go next

Overview

Getting started

​CMS sections

​Dealer roles

​Saving and version history

​Glossary

​Troubleshooting

​Where to go next

Overview

Getting started

CMS sections

Dealer roles

Saving and version history

Glossary

Troubleshooting

Where to go next