Educational guidance. TireTutor does not host email. These steps use the free tools that come with your new email provider.
Do you sign in to your email at webmail.arinet.com? Google cannot connect to that email directly. Before you start, contact support. The contact details are in Still need help? at the end of this page. We send you the server setting that works.
Check what the copy moves
The copy uses IMAP, a standard way to read email on a server. Almost every email provider supports it.- Moves: your email messages and your folders.
- Does not move: contacts and calendars. The steps below include them.
Get ready
1
Keep your old email service
Do not cancel your old email service yet. You cancel it only after you check the new mailboxes.
2
Get the details of your old email
Ask your old email provider for these details. If NetDriven hosts your email, ask NetDriven.
- The IMAP server name, for example
mail.example.com - The port, usually
993 - The security type, usually SSL or TLS
- The user name and password of each mailbox
3
Test each password
Sign in to your old webmail with each user name and password. Fix any password that does not work now.
4
Set up your new email provider
Sign up with your new provider. Add your domain, for example
example.com. The provider asks you to prove that you own the domain.5
Create each mailbox
Create one mailbox for each old address. Use the same address, for example
service@example.com.6
Export your contacts and calendars
In your old email account, export your contacts and calendars to files. You import them in Reconnect devices and import contacts.
7
Leave your mail records as they are
Do not change your domain’s mail records yet. New email must keep going to the old mailboxes until you switch.
Copy your email to Google Workspace
You need an administrator account for your Google Workspace.1
Open the import tool
In the Google Admin console, go to Menu › Data › Data import & export › Data import.
2
Choose IMAP
For IMAP, click Import.
3
Connect to your old email
Enter your IMAP server name in IMAP server.
4
Test the connection
Click Test connection. The screen shows Connected.
5
Fill in a mailbox
Fill in IMAP email address, IMAP password and Workspace email address.
6
Add the mailbox
Click Add. The mailbox appears in the list. Repeat the last two steps for each mailbox.
7
Start the copy
Click Start import. The status report shows In progress.
Source ImapUser, Source ImapPassword and TargetGUser.
The copy runs in the background. Large mailboxes take hours or days. The counts show how many messages copy and how many fail.
Copy your email to Microsoft 365
You need an administrator account for your Microsoft 365. Microsoft also calls this Office 365.1
Open Migration
In the Exchange admin center, go to Migration.
2
Open Endpoints
Click Endpoints.
3
Add an endpoint
Click Add.
4
Connect to your old email
Choose IMAP. Type a name for the connection. Enter your IMAP server name in IMAP server. Click Create.
5
Go back to Migration
Go back to Migration.
6
Start a migration batch
Click Add migration batch.
7
Name the batch
Type a name with no spaces. Select Migrate to Exchange Online.
8
Choose IMAP
Select IMAP migration. Then select the connection that you created.
9
Add your mailboxes
Download the CSV template. Fill in one row for each mailbox. Click Import CSV file to upload it.
10
Save the batch
Finish the steps. Click Save.
11
Start the copy
Click Done.
To see the progress, select the batch. Then click View details.
Copy your email to another provider
Most email providers have a tool that copies email from an IMAP server. Search your provider’s help for “IMAP migration” or “import email”. For example, Zoho Mail calls it Data Migration. Each tool asks for the same details that you collected in Get ready. If your provider has no such tool, use an email app on a computer:1
Add both accounts
In an email app such as Outlook or Thunderbird, add your old account and your new account.
2
Copy the folders
Copy each folder from the old account to the new account. Copy a few folders at a time.
3
Check the counts
Compare the number of messages in each folder.
Switch your email to the new provider
Do this after the first copy finishes. Choose a quiet time, for example after the store closes.1
Get the new mail records
Your new provider shows the mail records, called MX records, for your domain. Copy them.
2
Send the new mail records
Send the new MX records to whoever manages your domain. The table below shows what happens next.
3
Wait for the change
Most new email reaches the new mailboxes within a few hours. Allow up to 72 hours.
4
Copy the last messages
Copy the email that reached the old mailboxes during the change. Use the method from the second table below.
To copy the last messages, use the method for your new provider:
After the switch, set up email security for your domain. See Email security.
Reconnect devices and import contacts
Each person adds the new account to their phone and their computer. Then they remove the old account. Import the contacts and calendar files that you exported into the new account.How you know it worked
- Each address sends and receives a test email.
- Each new mailbox holds your oldest and your newest messages.
- New email arrives only in the new mailboxes.
If it doesn’t work
Still need help?
Contact support through the contact form, or call 855-400-4521.Where to go next
Email security
What SPF, DKIM and DMARC protect, and what goes wrong without them.
Getting the records set up
Who manages your domain, and the exact request to send them.