Educational guidance. Email security is not part of the TireTutor product, and TireTutor does not manage your mailboxes. These pages explain how it works so you can brief the right person.
Who does which part
Two companies share the work. Neither one can finish it alone.Step 1 — Find out who can edit your DNS
Most shops do not know this. Work down the list until you get a name.1
Ask whoever renews the domain name each year
That person holds the registrar login, or knows who does.
2
Ask your IT provider, if you use one
Ask specifically about DNS records. Do not ask about your website.
3
Ask the company that set up your email
They often kept the access after the original setup.
4
Contact your email provider's support
Google and Microsoft support can read your domain and name your DNS host.
You have a person or a company, and a way to contact them.
Step 2 — Send the request
Copy the message below. Replaceexample.com with your domain. Send it to whoever edits your DNS.
Pick the SPF line that matches your email provider.
Request to your DNS host
The DMARC line needs a real mailbox at your domain to receive the reports. Create
dmarc@example.com, or name a mailbox someone monitors.Step 3 — Ask your email provider to turn on DKIM
DKIM is the one record your DNS host cannot produce. Your email provider generates it. If you administer your own Google Workspace or Microsoft 365 account, follow your provider’s article in the reference. Otherwise send this message.Request to your email provider or IT support
Step 4 — Confirm the work
A DNS change usually spreads within an hour, sometimes longer. Then run Check 1 again.SPF, DKIM, and DMARC all say PASS on a message you just sent.
Step 5 — Tighten DMARC later
Your DMARC record starts atp=none. That setting reports fakes but blocks nothing. It is the safe place to start.
1
Read your DMARC reports for two to four weeks
They name every system sending mail as your shop. The reports arrive as machine-readable files, not as plain summaries. Ask your IT provider to read them for you.
2
Add any of your own tools that appear
Booking tools, review platforms, and newsletters each need an SPF entry.
3
Ask your DNS host to change p=none to p=quarantine
Fakes go to spam instead of the inbox.
If TireTutor built your website
Your DNS records may sit with TireTutor rather than with you. The website editor does not include DNS records, so you cannot add these three yourself. It manages your site’s own address, not your email. Send the exact record to support instead: the type, the host name, and the value. Take those from the reference. Support publishes the record in your DNS for you.Support publishes a record you supply. Support does not set up email authentication for you, and does not troubleshoot mail delivery.
Still need help?
Contact support through the contact form, or call 855-400-4521.Where to get help elsewhere
TireTutor support does not configure these records, and cannot troubleshoot them for you. Take the request above to your own IT provider, or open a case with your email provider. Google and Microsoft both support this for their own customers.Where to go next
Records and further reading
Exact record values, plain-word definitions, and the official articles.
Overview
What these records protect, and what goes wrong without them.
Your website
What the website editor covers, and who on your team can use it.
Managing site settings
Change your logo, colours, tracking details, and form recipients.