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This page holds recipes for the work you do on a vehicle. For your first run-through end to end, start with getting started. To understand what the AI is doing and where its prices come from, see how it works.
The prices AI suggests are national-average estimates, not your prices. Check every one before you send the report. See Set your own prices.

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Rate an item

When: You’re working through the vehicle. Every item takes one of four ratings: Add a measurement where you have one, like tread depth or pad thickness. Add a note in plain language — the customer reads it.
Only items you rate Required or Suggested are sent to the AI when it drafts services. Items left Pending are ignored.

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Read the tire placard with your camera

When: You want the vehicle’s factory tire sizes and pressures without typing them. The placard is the sticker in the driver’s door jamb. Open the Interior section and find the Tire Placard item.
1

Tap the camera icon and photograph the placard

Get the whole sticker in frame and keep it in focus. The label reads Take Photo, or Retake Photo if you’re replacing one.
2

Wait for Analyzing placard

A confidence chip appears when it finishes, reading Extracted with a percentage.
3

Check what it read

You’ll see front, rear, and spare sizes and pressures, plus GVWR. An alert reminds you to Verify extracted data.
4

Correct anything wrong, then tap Done Editing

Editing gives you Front Size, Front PSI, Rear Size, Rear PSI, Spare Size, and Spare PSI.
The sizes match the sticker you photographed. Once you’ve edited a field, the reading is marked as verified by you rather than by the camera.
Always check the extracted values against the sticker. A photo read at 80% confidence is still a guess, and tire sizes drive everything downstream. Use the notes field for oddities — staggered fitment, or a missing placard.

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Open the review panel

When: You’ve finished rating items and you’re ready to draft what the customer sees. Everything AI does — the summary, the service list, and sending — happens in one panel, and you open it with Review & Send Report at the bottom of the form.
1

Fill in mileage and customer name first

The button checks for both and won’t continue without them.
2

Tap Review & Send Report

If you haven’t recorded a walkthrough video, you’ll be asked Add a Walkthrough Video? first. Choose Record Video, or Continue Without Video to move on.
The AI Inspection Report panel opens, showing Inspection Summary and Service Recommendations. You do the next three tasks here, then tap Send Report at the bottom of the same panel.

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Generate the customer summary

When: The review panel is open.
1

Find Inspection Summary

The empty state reads “Generate a customer-ready summary, or write your own.”
2

Tap Generate AI Summary

It shows Analyzing inspection data… while it works.
3

Read it before you accept it

You get a plain-language summary organised by how urgent each finding is.
4

Edit anything you'd say differently

The summary is fully editable. Your edits show an Edited badge.
The summary matches what you actually found, and nothing in it would surprise you if the customer read it back to you.
A summary is optional. Tap Send Report without one and DVI asks whether you’d like to generate it first — you can go ahead regardless. The summary is the part most customers actually read, so it’s worth the minute.
Once you’re in edit mode, an AI dropdown offers two more options: Regenerate asks to confirm, because it discards your current text. There’s an Undo if you change your mind.

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Generate suggested services

When: The review panel is open. Services usually draft themselves the first time the panel opens, as long as you’ve rated something Required or Suggested. To do it yourself, tap Auto-Generate Services under Service Recommendations. You’ll get up to six services, each with a name, a short explanation for the customer, and a price. The AI dropdown also offers:
Every auto-generated service traces back to something you rated. If one appears that you didn’t find, remove it. Items you pull in with Add Maintenance come from the vehicle’s service schedule instead, so they won’t match a rating.

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Set your own prices

When: Always, before you send the report. This is the step to never skip. The AI prices services from US national averages, because it has no access to your labour rate or your parts cost. Those numbers are a starting point, not a quote.
1

Open each service and look at the price

Each service has an Exact / Est. toggle beside its price.
2

Choose Exact when you know the price

Enter your single price. The customer sees that figure.
3

Choose Est. when the cost depends on what you find

Enter a low and a high. The customer sees Up to the high figure, and approves that as a maximum.
4

Work through every service before sending

There’s no shop-wide price list, so this happens per inspection.
Every price is one you’d stand behind on the phone. In the review panel, the service list header reads Total when all prices are exact, or Est. Total with a range when any are estimates.
The customer’s approval confirmation uses different wording for the same idea — Total Authorized when every price is exact, Max Authorized when any is an estimate. Same numbers, different screen.
A customer who approves an estimate is authorising up to the high figure. If your real cost lands above it, you need a new approval — so set the high end where you can actually finish the work.
Once a customer approves or declines a service, its price locks and can’t be edited.

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Add a service the AI missed

When: You know the vehicle needs work the AI didn’t draft. Tap Add Service, then enter the name, the explanation for the customer, and your price. Services you add yourself default to an exact price rather than an estimate, since you already know what you charge.

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Where to go next

How it works

What the AI reads, and why its prices are national averages.

Managing notifications

Change who hears about inspections and approvals.