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Start from the Vehicle Details card on the work order or estimate. The customer page has no vehicle entry.

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Open the vehicle dialog

1

Open the order

Open the work order or estimate.
2

Open Vehicle Details

Find Vehicle Details.
3

Change the vehicle

Select Change Vehicle.
4

Choose New Vehicle

In Select Vehicle, select New Vehicle.
The Edit Vehicle dialog has AI Search and Manual Entry sections.
Edit Vehicle dialog with an AI Search section holding State, License Plate and VIN fields plus Search by License Plate and Search by VIN buttons. Manual Entry section with Select Year, Select Make, Select Model, Select Trim and Color filled with demo values. A No Vehicle checkbox, a Notes field, and Cancel, Clear and Save buttons.

The Edit Vehicle dialog after a lookup has filled the form. AI Search sits above Manual Entry; Cancel, Clear and Save are at the bottom.

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Look up the vehicle by VIN

1

Enter the VIN

Enter 13 to 17 characters in VIN.
2

Search by VIN

Select Search by VIN.
3

Fill the form

When the match alert appears, select Fill Form.
4

Review the details

Check Select Year, Select Make, Select Model, and Select Trim.

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Look up the vehicle by license plate

1

Select the state

Choose the plate’s state in State.
2

Enter the plate

Enter the plate number in License Plate.
3

Search by license plate

Select Search by License Plate.
4

Fill the form

When the match alert appears, select Fill Form.
5

Review the details

Check the VIN and the fields under Manual Entry.
If a lookup finds no vehicle, enter the details under Manual Entry.

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Enter the vehicle manually

1

Select the vehicle

Complete Select Year, Select Make, Select Model, and Select Trim in order.
2

Add the remaining details

Complete Color and Notes when you have those details.
3

Complete the required fields

When you open the dialog from a work order, it also shows a Mileage In field. Some shops require VIN and Mileage In on work orders. The dialog shows an error on Save when a required field is empty. A state and license plate also satisfy the VIN requirement. The picture above shows the dialog opened from a quote, without Mileage In.
4

Save the vehicle

Select Save.
Select No Vehicle only when the order does not need a vehicle. The dialog also has Cancel and Clear. Cancel closes the dialog. Clear empties the form to its defaults.
TireTutor shows Successful submission. The vehicle appears in Vehicle Details on the order.

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Where to go next

Assigning staff to a work order

Add a service writer and technician to the work order.

Overview

Understand how estimates, work orders, and payments fit together.