What it is
SMS Remarketing is a feature inside TireTutor’s Shop Management System (SMS). When you log service in your POS, it watches the cadence. Months later — when your customer’s next oil change, rotation, or new tires are due — TireTutor sends a short email from your shop’s name. The customer sees your shop in their inbox. They reply right to you. The Schedule button takes them to your tiretutor.com page.Why this design
Four principles guide every choice in how the program runs:- Sent from your shop. Not “TireTutor.” Customers open it because they recognize you.
- Based on real work. No mass blasts. No demographic guessing. If you did the oil change in November, the reminder goes out in April.
- Replies land in your inbox. Same as if you’d written it yourself.
- Turn it on once. TireTutor handles the rest. No day-to-day work for you.
What’s covered
Full cadence overview on the reference page — including exact intervals, mileage gates, and the POS service names that trigger each cadence.
Who it’s not for
- Shops that don’t log service work in TireTutor POS
- Shops running their own email marketing program that want full creative control
- Multi-location chains running corporate campaigns from a central marketing team
- Shops that want to send promotions, coupons, or sales blasts
Where to go next
Get started
Walk through turning on SMS Remarketing for your shop.
Naming services
Learn what to type in POS service names so the system counts them.
Reference
Look up eligibility rules, service cadences, and timing facts.